BEFORE you contact us, here are some answers to most common questions.
When will I receive my tracking number?
You will usually receive your tracking number within 1 to 3 days.
Why isn't my tracking number working?
Depending on the carrier, it may take up to 5 days for your tracking number to activate once you receive it.
How fast is the delivery time?
Depending on the chosen shipping options and selected product, it may take anywhere between 4-15 Days
What is the exchange/return policy?
We value our customer experience. If you have any problems with our products or received a defective product, please reach out to us (Thinkcloudstore@gmail.com) within 15 days in order to issue a refund or exchange. There will be no exchanges or returns once the window have passed.
